Plans do not renew by themselves
You pay once for a plan period (currently one year). We never charge you again unless you choose to subscribe again, so there is nothing to cancel to avoid a future charge. You can stop using Dinesuit at any time; the plan simply runs to its end date.
Failed or duplicate payments
- If money leaves your account but PhonePe does not confirm the payment, no plan is activated and your bank or PhonePe returns the money to you automatically, normally within a few working days.
- If you are charged twice for the same order, we will refund the extra payment in full. Message us with the order number shown on the payment page.
Refunds for a plan you have bought
Because the Service starts as soon as the payment is confirmed, fees for a plan that is already active are not refundable for the unused part of the period. If something is wrong, such as the Service not working as described for your plan, please contact us first and we will work to put it right. Where we cannot, we will consider a fair refund for the affected period.
How refunds are paid
Approved refunds go back to the original payment method through PhonePe. Banks usually take 5 to 7 working days to show them.
Changing your plan
You can buy a bigger plan at any time; its products switch on straight away and the plan you already paid for keeps running until its own end date.
Contact
For a refund, a payment question or any problem, use our contact form or WhatsApp +91 70101 05153, with your order number.